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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each page. A pop-up menu will appear. It comprises comprehensive information about all the operations that you can carry out on the given page. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide collection of instructional videos demonstrating how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you searching for, check out our comprehensive Frequently Asked Questions section, which comprises questions asked by actual customers and offers practical solutions. We constantly "revamp" our Frequently Asked Questions section with new questions & answers in an attempt to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ database either, you can get in touch with our excellent team of customer service technicians available 24x7 and ready to assist you with any query. Each support ticket you open will be answered in less than sixty minutes (the average trouble ticket response time being approximately 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932 US International: +1-727-546-HOST(4678) UK Phone: +44-20-3695-1294 AU Phone: +61-2-8417-2372 OUR ID: 162780 Sales Lines Working Hours: Monday to Friday: 10.00 AM - 12.00 AM GMT/UK 05.00 AM - 07.00 PM EST/USA 06.00 PM - 08.00 AM EST/AU email: support@propersupport.com Online Contact Form Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


 

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